The life of a hotelier is a busy one. You know better than anyone how it is. You’re constantly working to keep track of bookings, perhaps set the tables and even lend a hand serving breakfast. And all the while, you’re seeing to the little details: the finishing touch that will make your guest’s stay extra special; the cookies you’re baking to stock the cookie jar at reception.

It’s time to show the world of travellers just how much your hard work in making their visit memorable has paid off.

The moment we’ve all been waiting for has finally arrived: the announcement of the national winners of the trivago Awards 2017.

In this blog post we’ll reveal the 10 award-winning hotels in the United Kingdom in each of the categories most important to travellers:

  • 5-Star Hotels
  • 4-Star Hotels
  • 3-Star Hotels
  • Bed and Breakfast
  • Value for Money
  • Breakfast
  • Service
  • Rooms

Introducing the trivago Awards 2017

trivago, the world’s largest hotel metasearch, is empowering hoteliers to take control of the online visibility of their hotel profile, be more competitive online, and drive direct bookings. We aspire to be the number-one marketing channel for hoteliers by reinventing the way they connect with trivago’s 120 million monthly travellers—via trivago Hotel Manager, our free metasearch marketing platform exclusively for hoteliers.

The trivago Awards 2017 gives hoteliers the chance to uniquely highlight and publicise their achievements to a world of travellers, both on and offline.

In discussing the Awards, Johannes Thomas, Managing Director at trivago, said: “We aggregate and analyse more than 175 million hotel reviews from websites all over the world. This gives us strong insights into what hotels are particularly good at.” He added: “Our trivago awards recognise those hoteliers who deliver an exceptional experience to their guests, and we are proud and delighted to award those achievements.”

What’s in it for the hotels?

Prestige, of course.

The trivago Awards are highly esteemed by guests and hoteliers alike. Travellers recognise the quality of award-winning hotels and search for them specifically on our website.

All winning hotels receive a series of exclusive award-indicators that will increase their visibility and guest appeal and further set them apartcertificates to display in their hotels; widgets to place on homepages; and more. The single top hotel in each category also gets to take home a coveted trivago Awards trophy along with a winner’s badge for their hotel profile.

So without further ado, let’s find out who the winners are.

Top 10 5-Star Hotels

41 hotel interior lobby with dark wood and black chairs

This year, the number-one 5-star hotel in the UK is 41 in London.

41 took out the top spot for all hotels in our national awards last year, and they continue to receive glowing reviews from guests for their attentive staff, luxurious decor, and prime location. the general manager Malcolm Hendry had this to say about receiving the award:

‘Everyone at Hotel 41 is delighted and honoured at being awarded top 5-star hotel in the UK. Myself and the dedicated team of staff at Hotel 41 are committed to ensuring that each and every guest leaves our hotel having had a memorable and truly special stay. I think it’s this commitment to deliver a highly personalised service and the desire to exceed expectations every single time that has helped to secure this prestigious accolade, of which we are all very proud.’

Here’s a look at all the top-10 picks for the trivago Awards 2017 in the category of 5-Star Hotels in the UK.

Rank Hotel Name Location
1 Hotel 41 London
2 Cheval Three Quays at the Tower of London London
3 Corinthia London London
4 The Soho London
5 The Chester Residence Edinburgh
6 Haymarket London
7 Edgar House Chester
8 Taj 51 Buckingham Gate Suites and Residences London
9 Egerton House London
10 Rosewood London London

Top 10 4-Star Hotels

A room at The View At The Whitehorse This year, the number-one 4-star hotel in the UK is The View at The White Horse Woolley Moor, in Chesterfield.

The View at the White Horse offers modern comfort in peaceful surroundings, and as the name would suggest is known for its beautiful views of the Derbyshire countryside. Owner David Boulby had this to say about being an award-winning hotel:

“We are extremely delighted to receive the award, it is particularly special as we built our eight, fifty square metre suites, to our own design based on experiences in other hotels and expectations of specific amenities. We are very fortunate to have beautiful countryside all around us and always felt that the bedrooms with their, huge, floor to ceiling windows would give our guests a fantastic taste of the glorious county of Derbyshire.”

Here’s a look at all the top-10 picks for the trivago Awards 2017 in the category of 4-Star Hotels in the UK.

Rank Hotel Name Location
1 The View at The White Horse Chesterfield
2 La Place Saint Brelade
3 Rudding Park Harrogate
4 Croft Mill Hebden Bridge
5 Harrogate Boutique Apartments Harrogate
6 The Rutland Edinburgh
7 Kentisbury Grange Barnstaple
8 Peak Edge at The Red Lion Chesterfield
9 Staybridge Suites Newcastle Newcastle upon Tyne
10 The Atlantic Hotel Saint Brelade

Top 10 3-Star Hotels

The exterior of The Clontarf at duskThis year, the number-one 3-star hotel in the UK is The Clontarf in Llandudno.

Known for their unique rooms with sea views and proximity to Great Orme sights and attractions, owners Mark and Joni Stubbs pride themselves on providing a relaxed and welcoming small scale hotel experience. On being an award-winning hotel Mark said:

“We are delighted to have been selected by trivago to have been the number one3-star hotel in the UK. We take a relaxed and informal approach to hotel management and want all guests to feel comfortable but with all the modern comforts of today’s hotel environment. We look forward to welcoming many more trivago guests in the future.”

Here’s a look at all the top-10 picks for the trivago Awards 2017 in the category of 3-Star Hotels in the UK.

Rank Hotel Name Location
1 The Clontarf Llandudno
2 Leeway Scarborough
3 Cedar Manor Windermere
4 Moxhull Hall Sutton Coldfield
5 Cragwood Country House Windermere
6 The Bath House Chard
7 Huntingdon House Dumfries
8 Rockdene Blackpool
9 Lewtrenchard Manor Okehampton
10 Lastra Farm Amlwch

Top 10 Bed and Breakfasts and non-hotels

The Arthington Guest House with a red bed
This year, the best Bed and Breakfast in the UK is The Arthington Guest House in Blackpool.

Just two minutes from the promenade, the family-run guest house offers well-appointed rooms, extensive amenities and outstanding service to their guests. Owner Stephen Fazakerley says:

“We are really excited that for the second year running we have been selected to receive an award from trivago. In March 2016 we celebrated our 10th Anniversary of owning The Arthington Guest House and still need to pinch ourselves when we see how far we have come in those 10 years. Many thanks to all our guests, both old and new, and we look forward to seeing you all again soon.”

Here’s a look at all the top-10 picks for the trivago Awards 2017 in the category of Bed and Breakfast in the UK.

Rank Hotel Name Location
1 The Arthington Guest House Blackpool
2 St Michael’s Guest House Scarborough
3 Pwllgwilym Cottages and B&B Builth Wells
4 The Bath House Bath
5 Ash Farm Country House Altrincham
6 Castlecroft Stirling
7 Stone Villa Chester
8 Grays Bath
9 Lakeside House Keswick
10 Fishergate Apartments Norwich

Top 10 Hotels with the Best Value for Money


The exterior of The Arthington Guest House

The Arthington Guest House also picks up the trivago Award for best value-for-money, proving that exceptional hospitality can be achieved for an affordable price. Second place in best value for money is St Michael’s Guest House, which also takes out the second spot for best Bed and Breakfast, proving that Bed and Breakfasts in the UK are synonymous with value.

Here’s a look at all the top-10 picks for the trivago Awards 2017 in the category of Value for Money in the UK.

Rank Hotel Name Location
1 The Arthington Guest House Blackpool
2 St Michael’s Guest House Scarborough
3 The Almar Scarborough
4 Riverside Ambleside
5 Signature Living Serviced Apartments Liverpool Liverpool
6 The River House Cardiff
7 Craigatin House & Courtyard Pitlochry
8 The White Lodge Great Yarmouth
9 The Gaydon Lytham St Annes
10 Bay Tree House London

Top 10 Hotels with the Best Breakfast

The exterior of H10 London Waterloo
Travellers love to round off their stay with a great breakfast, and this year the best hotel breakfast in the UK can be enjoyed at H10 London Waterloo.

Their extensive buffet selection is the best in the business, served in their stylish restaurant with floor to ceiling windows and modern furnishings. On receiving the award-winning hotel breakfast, Sales Manager Nerea Nunez said:

“We at H10 London Waterloo are thrilled to be recognised by trivago for the best breakfast. We get huge satisfaction from making our guests happy. To see that also reflected in positive reviews and awards is the icing on the cake. It’s a testament to our team and the effort the put in every day to deliver 100%.”

Here’s a look at all the top-10 picks for the trivago Awards 2017 in the category of Breakfast in the UK.

Rank Hotel Name Location
1 H10 London Waterloo London
2 The Lodge London
3 Marriott Worsley Park Hotel & Country Club Worsley
4 The Westbridge London
5 Macdonald Burlington Birmingham
6 Radisson Blu Hotel Edinburgh Edinburgh
7 K+K George London
8 The London Edition London
9 Holiday Inn London-Sutton Sutton
10 Renaissance London Heathrow Hotel Hounslow

Top 10 Hotels with the Best Service

A room at The Knight Residence by MansleyArguably the most influential aspect of a hotel stay when it comes to guest reviews is service. This year the best service in the UK can be enjoyed at The Knight Residence by Mansley in Edinburgh.

These serviced apartments are known for their five star luxury, comfort and space, right in the heart of the city. Group General Manager Colin Stone acknowledged the team for providing an award-winning service:

“It’s a remarkable achievement by our Edinburgh team to be recognised in this way, especially when one considers the exceptionally high standard of luxury accommodation available. Our staff work hard to make our guests’ stays memorable, ensure their needs are met and help them make the most of their stay in Scotland’s capital.”

Here’s a look at all the top-10 picks for the trivago Awards 2017 in the category of Service in the UK.

Rank Hotel Name Location
1 The Knight Residence by Mansley Edinburgh
2 41 London
3 Stone Villa Chester
4 The White Lodge Great Yarmouth
5 Grays Bath
6 The Arthington Guest House Blackpool
7 Egerton House London
8 Wheatlands Lodge Windermere
9 Arden House Kingussie
10 Edgar House Chester

Top 10 Hotels with the Best Rooms

A room at Rudding ParkLast but by no means least is the award for rooms. This year, the best hotel rooms in the UK can be booked at Rudding Park in Harrogate.

Another repeat award recipient, Rudding Park is known for luxurious bedding, exquisite bathrooms with heated floors and their unique spa rooms for a private spa experience. Peter Banks, Managing Director at Rudding Park said:

“Winning the trivago award for best rooms is a tremendous achievement.  We strive to provide the best possible value through a real care for our guests, experienced within the highest quality environment.”

Here’s a look at all the top-10 picks for the trivago Awards 2017 in the category of Rooms in the UK.

Rank Hotel Name Location
1 Rudding Park Harrogate
2 The Bath House Bath
3 Cheval Three Quays at the Tower of London London
4 The Chester Residence Edinburgh
5 Craigmhor Lodge & Courtyard Pitlochry
6 Craigatin House & Courtyard Pitlochry
7 Corinthia London London
8 Signature Living Serviced Apartments Liverpool Liverpool
9 The Arthington Guest House Blackpool
10 The Somerville Torquay

 

Congratulations to all the winners of this year’s trivago Awards! It was a lot of hard work and dedication, but it paid off in the end. You delivered exceptional experiences, and your guests took notice.

How were hotels selected for the trivago Awards 2017?

The same way we aggregate prices from all over the web: We collect the hotel reviews and ratings left by travelers on different booking and valuation sites and combine them into scores, making it easy for the traveler to compare them across varied aspects. These scores are all available on our website; we’ve simply compiled them per their ranking, and the hotel with the highest score is at the top of the list and the award winner.

All hotels that display prices on trivago can be considered for the Awards. To ensure that all ranked hotels achieved a high level of performance consistently throughout the past year, a minimum number of 20 reviews was a requisite for eligibility in the score ranking.

The result: A comprehensive list of the cream of the crop in the UK’s outstanding hospitality, and prestige and recognition for the hardworking hoteliers behind the winning hotels.

Check out the winning hotels in Ireland here, and if you’re a traveller who wants to find inspiring stories and details about these hotels, visit trivago’s travel blog  http://room5.trivago.co.uk/

Aly Thompson

Aly is trivago’s Industry Manager for the UK and Ireland. She began her career in hospitality and service and is passionate about creating unique and memorable customer experiences. She studied marketing and communication and is focused on empowering hoteliers to harness the power of digital marketing to target guests around the world.

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