Guests reviewed their hotel stays, we aggregated the data, and the final scores are in, so it’s time to reveal the best hotels in Canada according to travellers around the world: the winners of the trivago Awards 2018.

The trivago Awards give hoteliers the chance to receive recognition for their hard work and dedication to providing exemplary guest experiences, and to highlight and publicise this achievement to a world of travellers.

In discussing the Awards, Johannes Thomas, Managing Director at trivago N.V., said: As an independent source of hotel information with data on over 175 million guest reviews, we are well-positioned to identify the top-rated hotels that excel at delivering exceptional guest experiences. The trivago Awards give us the chance to recognise and honour the hard-working hoteliers behind these exemplary hotels, and we are thrilled to do so again this year.”

All winning hotels receive exclusive award-indicators (certificates to put on display, widgets for their websites and social media pages, and more) that can increase their visibility and guest appeal online and offline. And the single top hotel in each category also gets to take home a coveted trivago Awards trophy along with a winner’s badge for their hotel profile.

We applaud all the winning hotels for offering top-notch, top-rated guest experiences.

So, without further ado, let’s find out who’s come out on top in Canada.

The top-rated hotels with the best value for money

This year, the hotel with the best value for money in Canada is Historic Davy House B&B in Niagara-on-the-Lake, Ontario.

image showing Historic Davy House B&B in Niagara-on-the-Lake, Ontario

Known for its upscale gourmet hot breakfasts and proximity to Niagara’s famous wineries, Historic Davy House B&B gives extra attention to detail.

Owners and operators, Jeff Jacques a Florence Vint had this to say about providing award-winning value: “We listen to our guests and attempt to provide and address their every request immediately. We feel that being attentive goes a long way in the hospitality/accommodation industry. We feel also that it is absolutely necessary to keep our property, inside and out, to the highest possible level, standards we maintain daily, year-round; no excuses. Staying on top of large and small operating details is imperative to be successful. Over the years, our guests have expressed their appreciation to us and it is, in fact, that appreciation for our hard work that truly motivates us to keep doing what we’re doing.”

Here are the top-10 recipients of the trivago Awards 2018 in the category of Best Value for Money in Canada:

image showing the best value for money accommodation in the US

The top-rated 3-star hotels

This year, the number one 3-star hotel in Canada is Brookside Inn in Abbotsford, British Columbia.

A suite at Brookside Inn in Abbotsford, British Columbia

Known for their attention to detail, gourmet breakfast and proximity to the Abbotsford International Airport, Summer Dhillon had this to say about being an award-winning hotel: “It’s always humbling to receive recognition of any kind – we are honoured to be nominated again. We, simply, believe in providing the same kind of experience that we would want to have, which is personalised and warm. We love meeting people from all over the world, and have made many new friends as a result of their visits. Hospitality means friendship.”

Here are the top-10 recipients of trivago Awards 2018 in the category of Best 3-Star Hotels in Canada:

image showing best 3-star hotels in Canada

The top-rated 4-star hotels

Just like last year, the number one 4-star hotel in Canada is Auberge Saint Antoine in Quebec City.

Snow falling outside Auberge Saint Antoine in Quebec City

Made up of three historical buildings from the 18th and 19th centuries, the Auberge boasts 95 rooms in rustic and luxurious style, each with its own unique history. Travellers have touted them online as “paradise in Quebec” and “absolutely top notch”.

Upon winning the trivago Award 2018 for best 4-star hotel, General Managers, Guy and Dagmar Lombard had this to say: “Auberge Saint-Antoine and its team is very honoured to receive this distinction. It highlights the many positive experiences lived by our guests throughout the past year. We are proud of this recognition which inspires us to improve daily.”

Here are the top-10 recipients of the trivago Awards 2018 in the category of Best 4-Star Hotels in Canada:

image showing the best 4-star hotels in Canada

The top-rated 5-star hotels                                                     

The number one 5-star hotel in Canada is Rosewood Hotel Georgia in Vancouver, British Columbia.

The luxurious pool at Rosewood Hotel Georgia in Vancouver

For the third year in a row, Vancouver’s historic Rosewood Hotel Georgia crowns the list of the best 5-Star hotels in Canada. With remarkable reputation for hospitality, this hotel excels in all aspects of traveller experience. While indulging charming ambiance and landmark location, guests are treated like ‘royalty’.

Brad Simmons, Director of Sales & Marketing, had this to say: “We are delighted & thrilled to receive this award for being named trivago’s #1 5-star hotel in Canada. We continually strive to provide outstanding experiences & intuitive service for all our guests, so that they can truly embrace the wonders of Rosewood Hotel Georgia & Vancouver. It is an honour and a testament to all the hard work the team at Rosewood Hotel Georgia put in each and every day.”

Here are the top-10 recipients of the trivago Awards 2018 in the category of Best 5-Star Hotels in Canada:

image showing best 5-star hotels in Canada

The top-rated alternative accommodation

The number one alternative accommodation in Canada is BranCliff Inn 1859 in Niagara-on-the-Lake. Properties in Ontario’s Niagara region have again dominated the top spots in the category.

The exterior of BranCliff Inn 1859 in Niagara-on-the-Lake showcasing

Sitting on the shores of Lake Ontario, at the mouth of the Niagara River, BranCliff Inn 1859 amazes guests with exquisite craftsmanship, an oak paneled dining room and historic charm breathing from the walls.

Here are the top-10 recipients of the trivago Awards 2018 in the category of Best Alternative Accommodation in Canada:

image showing the best alternative accommodation in Canada

The top-rated chain hotels

The hotel chains with the best collective ratings across Canada this year are Four Seasons and Fairmont Raffles Hotels International.

The number one hotel within Four Seasons in Canada is Four Seasons Resort And Residences Whistler.

The Four Seasons Resort And Residences Whistler blanketed in snow

Upon winning the award, Assistant Director of Rooms, Mohit Girdhar acknowledged the team for creating wonderful guest experience: “Four Seasons Whistler has an amazing front desk team which is made up of the perfect blend of passionate and hardworking individuals who spice every day up with their very unique personalities. A passionate team from all around the world that places pride into every interaction by providing the best anticipatory services to our guests and insights into the magical town we live in. In turn, creating wonderful guest experiences and fond memories.”

The top-rated hotel of Fairmont Raffles Hotels International in Canada is Fairmont Pacific Rim.

A suite at Fairmont Pacific Rim showcasing its view across Vancouver Harbour

Known for its captivating views of the water and mountains, Fairmont Pacific Rim offers unique suites integrate naturally inspired materials and state-of-the-art technology.

Jens Moesker, General Manager of Fairmont Pacific Rim and Regional Vice President of the Pacific Northwest for Fairmont Hotels, had this to say: “We are honoured to be the recipient of this award. This recognition is a true testament to the ongoing commitment our colleagues have in providing a culture of service excellence for our guests.”

Each of the top-ranked hotels earned a place on the list above by creating a hotel stay that both adheres to the high standards of their chain and delivers on the promise of a unique and satisfying guest experience.

Congratulations to all the winners of this year’s trivago Awards!

It was a year of hard work and dedication, of attending to the little details, delivering on the promises, and going above and beyond whenever possible. But it paid off in the end. You provided exceptional experiences, and your guests took notice.

How does trivago determine the winning hotels?

Just as we aggregate hotel prices from across the web, we also aggregate guest reviews and ratings for a wide variety of amenities and services for all hotels that display prices on trivago. The reviews are then assigned an overall score by amenity or service category using an internally developed algorithm. The overall score is displayed on trivago, making it easy for travellers to compare amenities and services offered as they search for their ideal hotel. For the trivago Awards 2018, the hotel with the highest score in each awarded category is deemed the category winner. To ensure accuracy, a minimum of 20 reviews were required for award eligibility.

The result: A comprehensive list of the cream of the crop in hospitality, and prestige and recognition for the hardworking hoteliers behind the winning hotels.

Check out the winning hotels in the US here, and if you’re a traveller who wants to find more inspiring stories and details about these hotels, visit Room5.

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Lenka Trckova

Lenka is a member of trivago’s Industry Management team for English-speaking markets. She grew up in a family of entrepreneurs and studied marketing communication and business management in the Czech Republic. She joined trivago to pursue her passion for the hospitality industry and is focused on supporting hoteliers to reach their online potential through marketing and technology.

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