facade of a hotel with red and white awnings

Online Reputation: 3 Reasons Why It Needs to Be Managed Daily

Is a bad review (or two) getting you down? Are you working really hard to make sure everything goes smoothly, only to find that no matter what, there are some customers you just can’t please? Shying away from your online hotel profiles because online reputation management can be daunting? We hear you. It happens. Rest assured, you’re […]

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Web 2.0 Can Save Your Hotel’s Online Reputation

In our previous blog post ”Worried about Your Hotel’s Online Reputation” we discussed how important online reputation has become for hotels. We looked at how the booking habits of travellers have morphed over the years and examined the shift from static offline hotel marketing to today’s multifaceted digital approach. Now we’re going to take it […]

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a hotel manager works on his online reputation

Worried About Your Hotel’s Online Reputation?

Online reputation is a major concern for many business owners. To help you manage yours, we’ve put together a series of posts on the topic. Here’s a hypothetical case to help kick off our first post of the series. — Ann jumped out of bed this morning with more excitement than the average weekday inspires […]

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