hotel room reflected in a mirror

How to Check Your Hotel’s Online Reputation Score for Free

In a world where travelers put their faith in a hotel’s online reputation as much as its advertised offerings, digital word of mouth reigns. People trust people. Positive ratings increase interest, while negative ratings dispel desire. And reviews influence bookings. To see how your own hotel business is doing with its online reputation, check out […]

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A luxury suite at La Scaletta

A Hotelier Shares Her Experience Using trivago Hotel Manager PRO

We’ve published many articles here about technology for hotels, from hotel tech trends pieces to guides on hotel technology best practices. And while we’re always happy to share our knowledge, we believe it’s important that hoteliers have the chance to hear and learn from one another, too. These peer-to-peer insights can be especially invaluable when […]

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luxury hotel room

Disclosing the Secrets of Success in Luxury Hospitality

Part 1 of a two-part interview series with author, journalist, and luxury hospitality expert Rahim B. Kanani. The world’s fascination with luxury hospitality doesn’t appear to be waning. And why should it? Luxury hospitality is currently in the throes of reinventing itself, and it’s exciting to watch. Not only is the (self-proclaimed) “7-star” hotel now […]

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Hotel star Categories attribution

Why Hotel Star Categories Aren’t the Same in All Countries

Is a 4-star hotel experience in Italy the same as a 4-star hotel experience in the US?

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10 Ways to increase productivity

10 Ways to Boost Productivity for Efficient Hotel Management

Looking for ways to boost efficiency while improving your guest experience?

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Room amenities guests want

The Room Amenities That Matter Most to Your Hotel Guests

The quality and availability of basic room amenities can make or break the guest experience. Give guests exactly what they want—only better.

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The Inexpensive Hotel Amenities That Luxury Guests Now Want Most

“Luxury has to redefine itself to stay relevant. By 2022, two-thirds of luxury hospitality will be experience based.” This forward-looking statement, given by the president of the International Luxury Hotel Association (ILHA), Barak Hirschowitz, and published in ITB’s 2017/2018 trend report, speaks to a major transformation in what we know as luxury hospitality. Today’s affluent […]

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trivago Awards 2018: Interview with Award-Winning Hoteliers Caroline and Jonathan Kaye

Last November, trivago revealed the hotels that travelers all around the world consider to be the very best — the winners of the trivago Awards 2018. These awards are our chance to recognize the top hotels by country, in six categories: 3-star hotels, 4-star hotels, 5-star hotels, Alternative accommodations, Value for money and Chain hotels. In […]

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trivago Awards 2018: Interview with General Manager of AmishView Inn & Suites, Jennifer L. Buchter

In today’s world, travelers can choose from an enormous range of accommodation options and offers. They compare prices, look at reviews, and pick the hotel that meets their requirements. Hotel guests then leave reviews and ratings online about every aspect of their experience. Last November, trivago revealed the hotels that travelers all around the world consider […]

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A special note for hoteliers in the UK

Please share with us your insights, and we'll thank you with a free hotel-industry report.

Phocuswright, the travel industry’s leading research firm, has partnered with us to conduct a new study on hotels. If you run an independent hotel in the United Kingdom or the United States, your insights are especially essential to this research.

Would you please support us with this research by participating in a survey? You'll receive the results of the survey and an expert research report ($499/£379 value).